“The Patient Journey and how to make it a smooth ride”
Dr Milad will be talking about how the 21st century patient is looking for that whole experience when visiting the dentist, not just a quick dental visit. His work as the viral Singing Dentist has allowed him to engage with thousands of patients globally through social media and using those experiences, he has co-created Smilewise, which is the first dental company to concentrate on the Patient Journey and ways to maximise this experience. His talk will share his experiences and give tips and tools to implement straight away in your clinics.
Dr Milad Shadrooh qualified in 2004 from Barts and The London and runs his own successful dental practice in Hampshire, U.K.
His main interests are cosmetic dentistry and aesthetic orthodontics and he lectures regularly on several aspects of dentistry including aligner ortho, social media and communication skills.
Outside of dentistry, music is his main passion, having a production studio at home and over the last few years, Dr Milad has hit the headlines as the “Singing Dentist”, with his educational and very entertaining dental parody songs. His online videos have truly gone viral with over 180 million views combined and the media attention has seen him featured on many TV and radio shows globally.